Privacy Policy

Introduction

At https://simple-tortilla-chips-authentico-foods.chicagotortillachips.com, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, and handling of data, with a commitment to transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered through https://simple-tortilla-chips-authentico-foods.chicagotortillachips.com. Please note that this policy does not extend to third-party platforms or services linked to our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This document guides how your interactions with us, in any of the following scenarios, may result in the processing of your personal data:

As an Authorized User: When you create an account and use our applications or services, we collect and process data necessary for providing these services.
Website Visits: Each time you visit our websites, our systems log information about your interaction, such as IP addresses, browser type, and pages visited.
Communications: We may reach out to you via email, calls, or text messages (SMS) for promotional purposes, newsletters, customer support, or updates.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required to set up and maintain your user account, such as name, username, and password.
Payment Information: Data needed for processing transactions, like credit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details or investment portfolios, used for financial services or transactions.
Purchase Information: Records of your orders, including products purchased, quantities, and order dates.
Mobile Device Identifiers: Unique device identifiers, advertising IDs, or similar data from mobile devices accessing our apps.
Location Data: Information about your geographical location when you use our services on a mobile device.
Feedback and Reviews: Any comments, reviews, or ratings you provide us, including product feedback and customer support interactions.
Social Media Information: Data from social media platforms when you choose to log in or interact with our content through these channels.
Product Information: Details about products you browse, search for, or purchase on our sites.

We collect this data through direct user input, tracking technologies (like cookies and device fingerprints), and third-party service providers.

Cookies

We use cookies to enhance your experience and provide insights into website performance. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These ensure basic functionalities of our websites, such as logging in and navigation.
Preference: Cookies remember your preferences, like language settings or display options.
Analytics: They help us understand how users interact with our sites, providing insights for improvements.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

The retention period of personal data varies depending on the purpose for collection and your location:

Data required for legal compliance or record-keeping is retained for the duration specified by applicable laws.
Transactional data may be kept for a limited period after the transaction to facilitate customer support and resolve disputes.
Personal information used for marketing purposes will be held until you opt-out, or as necessary to honor your preferences.

Once the purpose for data processing is fulfilled, or when it’s no longer needed, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption protocols for data in transit and at rest to ensure secure communication.
Third-Party Processing: Select service providers process data on our behalf, adhering to strict privacy and security standards.
Access Controls: Our systems have access controls to restrict unauthorized personnel from sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data by mistake, we will take steps to delete it and notify parents or legal guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: To correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): The option to request deletion of your data in specific circumstances.
Restriction: Limiting the processing of your data for certain purposes.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing the processing of your data for legitimate interests.
Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or file complaints/appeals, please contact our Privacy Team via email at contact@simple-tortilla-chips-authentico-foods.chicagotortillachips.com or by mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via a prominent notice on our website or through direct communication with you.

Contact Information

For any privacy-related inquiries, requests for data removal, or if you have questions regarding this policy, please contact us:

Email: contact@simple-tortilla-chips-authentico-foods.chicagotortillachips.com
Address: Privacy Team, Simple Tortilla Chips Authentico Foods, [Street Address], [City, State, ZIP Code]